Microsoft 365 Specialist
Information Technology
n/a, New York Contract/CTH Aug 16, 2024
Reports and Communication Specialist (Mid): Microsoft 365 Specialist
  • Must have a Bachelor's degree and 5 years’ experience in disaster fieldwork or field of expertise; a graduate level degree or professional registration with 2 years of experience in disaster fieldwork or field of expertise; or 10 years of experience in disaster fieldwork or in field of expertise.
  • Must be proficient in generating general and technical reports, briefings, correspondence, and compliance documentation.
  • Should have familiarity of the PA Program to act as a representative and to interface with other program personnel.
  • Should have thorough knowledge of PA eligibility, law, regulations, and policies.
  • Should have the ability to manage multiple projects under tight deadlines and rapidly identify and recommend solutions to issues, concerns, or problems that may arise during product development.
  • Must have the ability to communicate orally and in writing in order to coordinate with others and formulate letters in response to correspondence and inquiries from internal/external stakeholders.
  • Should have knowledge of Federal, State, and local government organizational structures and relationships related to emergency management programs.
 
Tasks:
  • Provide technical support, database management and information technology services related to Public Assistance.
  • Develop data reports, reporting tools, and data analysis documents
  • Run queries to provide data reports and data analysis documents
  • Assist with SharePoint and other programmatic system development systems and/or tools.
  • Develop solutions and programs to support Public Assistance functions including but not limited to file migration / management, SharePoint, Access data solutions, excel data solutions, Tableau/Power BI products
  • Conduct research to locate and obtain information in FAC-Trax and EMMIE Enterprise Data Warehouse (EDW)
  • Lead the design and implementation of Microsoft Office 365 solutions, including Exchange Online, SharePoint Online, Teams, OneDrive for Business, and other related services.
  • Conduct thorough assessments of client environments to identify requirements, risks, and opportunities for optimization.
  • Develop migration strategies and oversee the execution of migration projects, ensuring minimal disruption to business operations.
  • Configure and customize Office 365 applications to meet specific business requirements, leveraging automation and scripting where appropriate.
  • Provide technical guidance and best practices to clients and internal teams on Office 365 architecture, security, and governance.
  • Collaborate with stakeholders to define policies, procedures, and standards for Office 365 usage and administration.
  • Stay current with Microsoft's roadmap for Office 365 and emerging technologies, evaluating their potential impact on client environments.
  • Design conceptual architecture and technical solutions that leverages the most innovative Microsoft technologies
  • Support the delivery teams as Subject Matter Expert on CRM project
  • Support the Delivery Lead to ensure that project quality meets standards through KPI identification and testing plan
  • Track record of team technical leadership & individual technical contribution on challenging projects
  • Experience with system/platform level power modeling and optimization highly desirable
  • Ability to work with customers, staff, and projects in multiple locations across the United States
  • Must have proven track record integrating CRM to multiple back office systems
  • Proven experience designing and implementing Microsoft Office 365 solutions for enterprise clients, including hands-on experience with migration projects.
  • Experience with PowerShell scripting and automation tools for managing Office 365 environments.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with clients, stakeholders, and team members at all levels.
  • Proven ability to lead technical projects, manage multiple priorities, and deliver results within established timelines.