Safety Service Patrol
Other Miami, Florida
Contract/CTH Sep 16, 2026
Other
We are seeking experienced incident response vehicle (IRV) operators for South Florida at the SunGuide Transportation Management Center (TMC). Operators are responsible for monitoring and providing on scene incident management, agency coordination, and traffic management for events occurring on the Miami-Dade County Freeway system and Express Lanes. The operator shall monitor designated roadways to detect, confirm, and respond to scheduled and unscheduled traffic events, congestion, etc.
The operator will act as an incident commander for FDOT, agency liaison, and shall provide real time incident updates to the TMC Staff. Additional duties will include, but not be limited to: public involvement and outreach, Road Ranger management, Road Ranger vehicle inspection, and conducting post incident analysis (PIA) for significant events.
Position Requirements
• High School Diploma and or equivalent certificate (GED).
• Preferred to have one year of law enforcement, EMS and/or fire rescue experience.
• Must have a good driving record.
• Have a current Commercial Driver’s License (CDL) Class “A”.
• Must pass a State and Federal criminal history/security background check.
• State Law Enforcement Radio System (SLERS) background check is required.
• Must pass a pre-employment drug screen.
• Cardiopulmonary resuscitation (CPR) certification.
• Must participate in and successfully complete a post-offer, pre-employment fitness for duty questionnaire.
• Physically able, with or without an accommodation, to work in the following conditions: outdoor environments with uneven terrain; variable outdoor conditions including heat, moisture, noise; and in the presence of heavy moving equipment. The position requires frequent standing/walking, power gripping/squeezing (hand tools, levers, etc.), operating a vehicle, lifting less than 25 pounds, and working in a challenging environment. There is often repetitive bending & stooping and keyboard/mouse operations. There is occasional lifting 25 to 50 pounds and performing repetitive or fine hand movements. There is rarely working with arms above shoulder level and lifting 50 to 75 pounds.
• The position will include wearing associated personal protective equipment, including safety shoes/boots, hard hat, high visibility vest, and operator uniform.
• Good Data Entry Skills
• Ability to work in a team environment
• Ability to multi-task
• Ability to communicate clearly
• Ability to work alternate work schedules and on-call duties at a 24-hour operation center
• Skilled in the use of computer applications, preferred Internet Explorer, Word, and Excel
• Skilled in report writing
• Knowledge of two-way communication systems
• Knowledge of the Freeway Systems within Miami-Dade County
• Certificate of Emergency Vehicle Operation Course (EVOC)
• If hired, the operator must complete all training within six months from the hire date
The following additional skills are a plus but not required:
• Knowledge of Freeway Incident Management
• Knowledge of Basic Maintenance of Traffic (MOT)
• Trained in Basic HAZMAT
• Trained as a First Responder
• Trained in Maintenance of Traffic (MOT)
• Trained in Incident Command System (ICS) or National Incident Management System (NIMS)
• Knowledge of Closed-Circuit Television (CCTV) cameras
• Knowledge of Dynamic Message Signs (DMS) and/or Highway Advisory Radio (HAR)
• Trained in Incident Clearance Procedures
• One or more years of college
The operator will act as an incident commander for FDOT, agency liaison, and shall provide real time incident updates to the TMC Staff. Additional duties will include, but not be limited to: public involvement and outreach, Road Ranger management, Road Ranger vehicle inspection, and conducting post incident analysis (PIA) for significant events.
Position Requirements
• High School Diploma and or equivalent certificate (GED).
• Preferred to have one year of law enforcement, EMS and/or fire rescue experience.
• Must have a good driving record.
• Have a current Commercial Driver’s License (CDL) Class “A”.
• Must pass a State and Federal criminal history/security background check.
• State Law Enforcement Radio System (SLERS) background check is required.
• Must pass a pre-employment drug screen.
• Cardiopulmonary resuscitation (CPR) certification.
• Must participate in and successfully complete a post-offer, pre-employment fitness for duty questionnaire.
• Physically able, with or without an accommodation, to work in the following conditions: outdoor environments with uneven terrain; variable outdoor conditions including heat, moisture, noise; and in the presence of heavy moving equipment. The position requires frequent standing/walking, power gripping/squeezing (hand tools, levers, etc.), operating a vehicle, lifting less than 25 pounds, and working in a challenging environment. There is often repetitive bending & stooping and keyboard/mouse operations. There is occasional lifting 25 to 50 pounds and performing repetitive or fine hand movements. There is rarely working with arms above shoulder level and lifting 50 to 75 pounds.
• The position will include wearing associated personal protective equipment, including safety shoes/boots, hard hat, high visibility vest, and operator uniform.
• Good Data Entry Skills
• Ability to work in a team environment
• Ability to multi-task
• Ability to communicate clearly
• Ability to work alternate work schedules and on-call duties at a 24-hour operation center
• Skilled in the use of computer applications, preferred Internet Explorer, Word, and Excel
• Skilled in report writing
• Knowledge of two-way communication systems
• Knowledge of the Freeway Systems within Miami-Dade County
• Certificate of Emergency Vehicle Operation Course (EVOC)
• If hired, the operator must complete all training within six months from the hire date
The following additional skills are a plus but not required:
• Knowledge of Freeway Incident Management
• Knowledge of Basic Maintenance of Traffic (MOT)
• Trained in Basic HAZMAT
• Trained as a First Responder
• Trained in Maintenance of Traffic (MOT)
• Trained in Incident Command System (ICS) or National Incident Management System (NIMS)
• Knowledge of Closed-Circuit Television (CCTV) cameras
• Knowledge of Dynamic Message Signs (DMS) and/or Highway Advisory Radio (HAR)
• Trained in Incident Clearance Procedures
• One or more years of college